Camerarepairs.co.nz
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Help with our Check In Page 

The Pages are actually linked directly to our Customer Relationship Management ( CRM ) software Repairshopr

This software is based in the USA, so some of the nomenclature is 'American' so please bear with us, we cannot modify that !

Also the Check In form does not 100% fit on our page, so you will notice a scroll bar at the right hand side, use this or your mouse scroll to expose all the necessary fields. (does not seem to work on Tablets sorry.. )  Fields with the * by them need to be filled in or the form will not send.

Ok, lets get started - 
  • Start by filling in your first name and surname on the first two areas.
  • Fill in your business name if you would like your Invoices written out to your business for GST purposes - this field can be left blank
  • Fill in the email address you would like to be contacted on
  • Fill in the Contact Phone Number - If you choose to use a Cellphone number, our system can also send you Text Message Updates !
  • Then go ahead and fill in the address you would like your Equipment Couriered back to, please be as accurate as possible with this - we use CourierPost TicketIT system, so the address needs to be in the NZ Post database.
  • Then Click the big Green NEXT Box
  • Fill in all the faults and symptoms your equipment has,  and any other information in the 'Issue Details' Box. Please be as descriptive as possible.    A 1000 page Novel is not required though !
  • ​Drop down the box and select how you would like to pay your Non Refundable $60 deposit - If you wish to pay by Bank Deposit, select that from the dropdown box, and we will send bank details with your confirmation once the equipment arrives.
  • If you chose Credit card for the deposit, please fill in the full card number, the expiry date and the 3 digit 'CSC' number from the rear of the card. 
  • Next Field 'Estimate Required' .. click  and select your option, Yes or No, depending on whether you would like a price before we repair.
  • Then go ahead and list the Equipment and Serial Numbers for what you are sending - Main Equipment is usually the Camera Body, 2nd Equipment for Lens  (If you are sending multiple cameras, please fill in a separate form for each)
  • Then Check the boxes for any accessories, and finally list any Memory cards, or any Accessories that don't have a check box above.
  • Then Another Big Green NEXT Box and you are done !!!  Pat yourself on the Back !

Package your gear up, write your name (same as what you used on the form ! ) on a small note and send your gear in.

When we receive it, we unpack and check what is received against what was listed, and you will be sent a confirmation email by the software.  An odd quirk of the software is this email is headed ' Initial Issue' , but this is your confirmation - on that email is a link to your ' Customer Portal ' where you can check out progress too !




​C W Services Ltd is a privately owned and operated independent repair firm specializing in the repair and servicing of cameras and lenses
CW Services Ltd has been in the Photographic repair Industry for over 40 years, and current Technician has over 30 yrs Experience.
  • About
  • Contact
  • Sending Equipment to Us
  • Blog / My Comments
  • FAQ's