Copyright © 2007- 2010 C.W.Services Ltd · All Rights reserved · E-Mail Webmaster
 |
 |
 |
 |
 |
 |
C.W. Services Ltd
Expert Camera Repairs & Servicing
Frequently Asked Questions
Do you Repair Digital Cameras ?
That is a big YES ! In fact most of the work we do now is on digital cameras. We do try to repair the 35mm models where possible, but the world has moved very fast into digital, and unfortunatley many of the 35mm models can no longer be repaired, as parts are very difficult to obtain.
What Brands do you service?
We are one of NZ's only fully independant photographic repair firms, and as such we are able to carry out unbiased repairs to ALL makes and models. With some obsure brands ( such as Cheap Chinese makes found on Online Auctions ) parts can be an issue, but for all of the well known brands in NZ, this is not a problem.
How do I get my camera to you?
Click on the button above labelled 'Repair Form' fill out the form, click on the 'Print Form' button to print it out on your printer, carefully package your camera up, ( Bubble-Wrap or crumpled newspaper is fine ) put it in a sturdy box, along with the printed form, and courier or post ( we suggest a tracked system ) to us, using the address label we provide. You can also email a copy of the form by clicking that button, that way we know your camera is on its way, and can contact you if it does not arrive in a few days. At that stage we will give you a repair number which makes further inquires easier!
How long does it take?
Seasonal workload does make this vary of course, but we endeavour to provide you with a written estimate within a week of recieving the camera, and have the repair completed within 2 weeks of receiving the go-ahead from you. If parts are required, this can extend this time of course, as part supply times from third parties are out of our control.
My Camera has been wet - Is it worth looking at?
Digital cameras are full of very small circuits that can easily be effected by corrosion that develops after liquid damage, so it is important to get the camera to us ASAP as corrosion often does not start until the water drys. Remove the battery as the presence of battery power can cause short circuits. Most insurance companies require a report by an independant person such as ourselves before they will pay out on a claim. We are able to dismantle and report in these instances.
Do you provide Spare parts or Accessories ?
No, sorry we do not. Spare parts are not supplied for 'home repairs' and accessories are a retail item, best purchased from your local specialist photographic store.
Can you provide a report for an Insurance Claim?
Yes, this is another common request, we work with insurance companies to provide accurate, independant reports on damage and remedies for accident damaged cameras and equipment. In many cases the insurnace company will pay for, or refund the costs of inspection and report, but please discuss this with your insurer.
Do you Repair Digital Cameras ?
That is a big YES ! In fact most of the work we do now is on digital cameras. We do try to repair the 35mm models where possible, but the world has moved very fast into digital, and unfortunatley many of the 35mm models can no longer be repaired, as parts are very difficult to obtain.
What Brands do you service?
We are one of NZ's only fully independant photographic repair firms, and as such we are able to carry out unbiased repairs to ALL makes and models. With some obsure brands ( such as Cheap Chinese makes found on Online Auctions ) parts can be an issue, but for all of the well known brands in NZ, this is not a problem.
How do I get my camera to you?
Click on the button above labelled 'Repair Form' fill out the form, click on the 'Print Form' button to print it out on your printer, carefully package your camera up, ( Bubble-Wrap or crumpled newspaper is fine ) put it in a sturdy box, along with the printed form, and courier or post ( we suggest a tracked system ) to us, using the address label we provide. You can also email a copy of the form by clicking that button, that way we know your camera is on its way, and can contact you if it does not arrive in a few days. At that stage we will give you a repair number which makes further inquires easier!
How long does it take?
Seasonal workload does make this vary of course, but we endeavour to provide you with a written estimate within a week of recieving the camera, and have the repair completed within 2 weeks of receiving the go-ahead from you. If parts are required, this can extend this time of course, as part supply times from third parties are out of our control.
My Camera has been wet - Is it worth looking at?
Digital cameras are full of very small circuits that can easily be effected by corrosion that develops after liquid damage, so it is important to get the camera to us ASAP as corrosion often does not start until the water drys. Remove the battery as the presence of battery power can cause short circuits. Most insurance companies require a report by an independant person such as ourselves before they will pay out on a claim. We are able to dismantle and report in these instances.
Do you provide Spare parts or Accessories ?
No, sorry we do not. Spare parts are not supplied for 'home repairs' and accessories are a retail item, best purchased from your local specialist photographic store.
Can you provide a report for an Insurance Claim?
Yes, this is another common request, we work with insurance companies to provide accurate, independant reports on damage and remedies for accident damaged cameras and equipment. In many cases the insurnace company will pay for, or refund the costs of inspection and report, but please discuss this with your insurer.